An official date has been released by Vodafone that Malaysia will shut down their 3G network with effect from 31st December 2021.
Full-time monitoring via your homecare provider will only be available whilst the 3G network remains. However, ResMed’s 3G devices will be able to use 2G network to send or receive data in Malaysia. Refer to Question 3 for more information.
There will be no impact to the intended use of the device in delive¬ring sleep apnoea therapy. The device will continue to record therapy data on the removable SD card and utilise Malaysia’s 2G network to transmit the data. This can be used by your Accredited Partner to upload data into AirView or ResScan to review how your therapy is going.
No. From 1st December 2021, 3G network shutdown will be effective in Kuala Lumpur & Selangor and only 4G or above devices will be supported. However, official confirmation of shutdown dates across the different states have not been provided.
Yes, as your device has 2G & 3G cellular technology, your device will transmit data within APAC that has 2G & 3G network coverage available.
|37493||AirSense™ 10 Autoset™ APAC TRI C|
|37494||AirSense™ 10 AutoSet™ FH APAC TRI C|
|37495||AirSense™ 10 Elite APAC TRI C|
|37481||AirCurve™ 10 VAuto APAC TRI 4G|
|28125||Lumis™ 150 VPAP ST ANZ TRI 4G|
No, pricing will be the same for both devices. There is no functional difference between the two devices, just the communications module is now 4G GSM to allow for the changes in the network.
The Product Codes listed in Question 6 are 4G devices and this can be identified by checking the silver label located on the back of the device.
ResMed provides limited manufacturer’s warranty of 2 years for device For warranty information on other ResMed products, please refer to : https://www.resmed.my/product-warranty